Original Xiaomi ROIDMI 2 in 1 5V 2.1A Wireless Bluetooth Car Music Player FM Radio Speaker Car Charger Adapter with Dual USB Ports for Smart Phones(White)
小米睿米车载蓝牙播放器 车充 带双USB充电接口 (白色)
状态：下架停售中
| 当前位置： 编辑FAQ |
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Original Xiaomi ROIDMI 2 in 1 5V 2.1A Wireless Bluetooth Car Music Player FM Radio Speaker Car Charger Adapter with Dual USB Ports for Smart Phones(White) 小米睿米车载蓝牙播放器 车充 带双USB充电接口 (白色) 状态：下架停售中 |
| 排序 | 提交人 | 原始型号 | 提问 | 回答 | 回答时间 | 状态 | 操作 |
|---|---|---|---|---|---|---|---|
| S-CMS-5215 |
已审核(By Claire) 提交时间: 2017-01-03 18:25:23 |
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| S-CMS-5215 |
已审核(By Claire) 提交时间: 2017-01-03 18:22:41 |
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| S-CMS-5215 |
已审核(By Claire) 提交时间: 2017-01-03 18:20:00 |
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| S-CMS-5215 |
已审核(By Claire) 提交时间: 2017-01-03 18:14:16 |
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| S-CMS-5215 |
已审核(By Claire) 提交时间: 2017-01-03 17:37:10 |
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| S-CMS-5215 |
已审核(By Claire) 提交时间: 2017-01-03 17:26:17 |
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| S-CMS-5215 |
已审核(By Claire) 提交时间: 2017-01-03 16:01:32 |
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| S-CMS-5215 |
已审核(By Claire) 提交时间: 2017-01-03 15:58:35 |
操作日志
| 操作人 | 内容 | 日期 |
|---|---|---|
| Claire | 审核了FAQ Question:Does it have a cable? Answer:No, the cable does not include. |
2017-01-04 17:32:56.207 |
| Claire | 审核了FAQ Question:How well does it stay in the car port? I have one that slides out too easily. Answer:This one is super secure! |
2017-01-04 17:32:46.95 |
| Claire | 审核了FAQ Question:Does this plug into the cigarette lighter? Answer:Yes it does. |
2017-01-04 17:32:37.977 |
| Claire | 审核了FAQ Question:Can we charge 2 phones at the same time? Answer:Yes you can charge two devices at the same time. |
2017-01-04 17:32:27.223 |
| Claire | 审核了FAQ Question:Is there a one-year warranty? Answer:Yes, the warranty is 1 year. |
2017-01-04 17:32:04.333 |
| Claire | 审核了FAQ Question:Does it work on all Android Phones. Answer:No,it is not compatible for all the android phones. |
2017-01-04 17:31:45.243 |
| Cheryl | 添加了FAQ Question:Is there a one-year warranty? Answer:Yes, the warranty is 1 year. Answer Time:2017-01-03 18:23:58 |
2017-01-03 18:25:23.53 |
| Cheryl | 将 Question:Can we charge 2 phones at the same time? Answer:Yes you can charge two devices at the same time. Answer Time:2017-01-03 17:24:31.0 更新为 Question:Can we charge 2 phones at the same time? Answer:Yes you can charge two devices at the same time. Answer Time:2017-01-03 17:24:31 |
2017-01-03 18:24:00.02 |
| Cheryl | 将 Question:How about the sound? Answer:It works great. The sound is very clear. Answer Time:2017-01-03 15:58:33.0 更新为 Question:How about the sound? Answer:It works great. The sound is very clear. Answer Time:2017-01-03 15:58:33 |
2017-01-03 18:22:49.15 |
| Cheryl | 添加了FAQ Question:Does this plug into the cigarette lighter? Answer:Yes it does. Answer Time:2017-01-03 18:19:58 |
2017-01-03 18:22:41.313 |
| Cheryl | 添加了FAQ Question:How well does it stay in the car port? I have one that slides out too easily. Answer:This one is super secure! Answer Time:2017-01-03 18:14:15 |
2017-01-03 18:20:00.687 |
| Cheryl | 添加了FAQ Question:Does it have a cable? Answer:No, the cable does not include. Answer Time:2017-01-03 17:37:08 |
2017-01-03 18:14:16.817 |
| Cheryl | 添加了FAQ Question:Does it work on all Android Phones. Answer:No,it is not compatible for all the android phones. Answer Time:2017-01-03 17:26:15 |
2017-01-03 17:37:10.123 |
| Cheryl | 添加了FAQ Question:Can we charge 2 phones at the same time? Answer:Yes you can charge two devices at the same time. Answer Time:2017-01-03 17:24:31 |
2017-01-03 17:26:17.593 |
| Claire | 审核了FAQ Question:Should we always plug the device into the car and then it will work? Answer:Yes, this device should be plugged into the car. |
2017-01-03 16:41:09.457 |
| Claire | 审核了FAQ Question:How about the sound? Answer:It works great. The sound is very clear. |
2017-01-03 16:40:58.587 |
| Cheryl | 添加了FAQ Question:How about the sound? Answer:It works great. The sound is very clear. Answer Time:2017-01-03 15:58:33 |
2017-01-03 16:01:32.913 |
| Cheryl | 添加了FAQ Question:Should we always plug the device into the car and then it will work? Answer:Yes, this device should be plugged into the car. Answer Time:2017-01-03 15:56:07 |
2017-01-03 15:58:35.013 |
鼓励计划：
当新客户浏览网站产品页面时，将根据以下信息来显示业务，而不是平均分配。
添加FAQ的业务
刷评论的业务
谁的客户写了评论（180天以内）
编辑规则：
1.基本要求：回复都要避免拼写错误，不能有语法错误，要完整， 包含符号比如问号等，注意格式，比如开头字母大写等细节。提问可以随意， 不用拘泥于细节。同一个产品下面的FAQ，可以出现yes或是No的简单回复， 但是不要出现多个yes或是No的简单回复，注重提问和回复的多样性。
2.FAQ的内容要有参考价值，不能是产品描述里面很明确的信息， 比如描述已经明确了电池容量是2000mah，再提问电池容量多少 回复2000mah，就没有必要了， 但是可以提问多久充满电 是不是足容量等。
3.多列举客户常见的问题，参考系统里面的产品信息审核，自己客户问过的问题，也可以把问题和回复发给对应的类别专职业务， 由专职业务添加到FAQ。
4.多参考其他平台的FAQ, 比如Amazon， 但不要原版复制亚马逊和其他电商的FAQ。
5.在搜集FAQ的时候， 发现其他平台热卖的产品，如果我们没有， 推荐给产品经理和专职采购去开发， 发现热门关键词，设置到系统热门关键词一起维护。
业务操作要求：
业务根据分配到的产品，熟悉和精通产品，着手优化产品，优化内容如下：
1、检查产品标题和描述是否准确，是否有错误信息或者漏掉关键信息，如有，审核产品通知文案修改
2、检查产品图片，是否有吸引力，假如有更好的图片，如有，审核产品通知美工修改
3、添加FAQ内容，一定要是客户关心的问题，答案要准确和有参考价值
4、检查一起购买的内容，是否有关联紧密的产品，可以设置为一起购买，例如和安卓手机设置一起购买的产品有：数据线，充电器，TF卡等
5、到同行网站，亚马逊，速卖通网站比较，和采购多沟通，挖掘新品和更有优势的价格等，如有，审核到系统里
上述类别上传到阿里环球的产品，只有被分配到的小组才能上传
和推广专员多沟通，收集视频等素材，争取将自己负责的产品多推到专栏，广告图，社交平台等，多曝光